Return & Cancellation Policy

At PRAVANTA TRADE AND SERVICE S, we aim to provide smooth and professional event management services to all our clients. Please read our Return and Cancellation Policy carefully before booking any service.

1. Booking Cancellation by Client

Clients may cancel their booking by sending a written request through email or WhatsApp to our official contact details.

Cancellation charges will apply as follows:

Cancellation 15 days or more before the event: 50% of the booking amount may be refunded.

Cancellation 7 to 14 days before the event: 25% of the booking amount may be refunded.

Cancellation less than 7 days before the event: No refund will be provided.

Advance booking amount/token money: Non-refundable, unless otherwise agreed in writing.

2. Refund Policy

Refunds, if applicable, will be processed after proper verification of the booking and payment details.

Approved refunds will be credited to the original payment method or bank account provided by the client within 7 to 15 working days.

Any payment gateway charges, transaction fees, or service charges may be deducted from the refundable amount.

3. Cancellation by Company

We reserve the right to cancel or reschedule any event due to unavoidable circumstances such as natural disasters, government restrictions, strikes, technical issues, or any situation beyond our control.

In such cases, clients may choose:

To reschedule the event to another available date, or

To receive a refund after deduction of expenses already incurred.

4. Changes in Event Date or Services

Clients may request a change in event date, venue, or services. Approval will depend on availability and may be subject to additional charges.

Any changes must be requested in writing before the event date.

5. No Refund Conditions

No refund will be provided in the following cases:

Client cancels at the last moment.

Client fails to provide required event details on time.

Event is delayed or affected due to client-side issues.

Services have already been arranged or delivered.

Vendor, decoration, catering, venue, or third-party payments have already been made.

6. Third-Party Services

For services provided by third-party vendors such as venues, decorators, photographers, caterers, artists, or transport providers, their individual cancellation and refund policies may apply.

We are not responsible for refund delays or deductions made by third-party vendors.

7. Contact Us

For any cancellation or refund request, please contact us at:

Company Name: PRAVANTA TRADE AND SERVICES 

Email: pravantatraders@gmail.com

Phone: +918585857619